FREQUENTLY ASKED QUESTIONS

Decluttering and organising

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What areas do you cover for home decluttering services?

KE Lifestyle Management Services Limited is based in South West Oxfordshire and provides professional decluttering services across Oxfordshire and surrounding counties, as well as parts of London. If you are unsure whether your postcode is covered for home declutter services, please get in touch for confirmation.

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What types of spaces can you help declutter and organise?

You can receive decluttering help for any space in your home – from a single drawer or wardrobe declutter to whole house decluttering projects, including lofts, storage units, and garages. Whether you need help to declutter one room or your entire home, professional organising services are tailored to your specific needs.

 

What training and experience does KE Lifestyle Management have?

You will work with a trained Project Manager with 10 years of experience who has completed professional organiser training since starting KE Lifestyle Management Services Limited in 2021. The service includes specialist knowledge in supporting clients facing sensitive issues, including hoarding behaviours, disorganisation, bereavement, and neurodivergence. This specialist training ensures you receive empathetic, insightful support with practical strategies tailored to your unique needs.

 

Are you affiliated with professional decluttering organisations?

Yes, KE Lifestyle Management is a proud member of APDO – the Association of Professional Declutterers and Organisers. APDO sets professional standards for the organising industry in the UK. This membership means you can feel confident you are working with a trusted and qualified professional organiser who adheres to their Code of Ethics and commits to ongoing professional development.

 

Should you tidy before your professional declutterer arrives?

You do not need to worry or feel the need to tidy beforehand. Professional decluttering services are provided without judgment, and there is full understanding of how clutter can build up – that is exactly why you have contacted a professional organiser for help.

 

Can you get help with hoarding tendencies?

Yes, you can receive sensitive support if you are affected by hoarding behaviours. Progress is made at your pace, with respect and compassion. There is no pressure for you to let go of anything you are not ready to part with during the decluttering process.

 

Do you provide ADHD-friendly organising services?

Absolutely. You can receive specialist support if you have ADHD, autism, or other neurodivergent needs. The approach is adapted to suit how you work best – whether you need shorter sessions, visual systems, extra structure, or flexibility in your home organisation.

 

Will you be forced to throw things away during decluttering?

No. You are always in control of what stays and what goes during the decluttering process. You receive guidance, structure, and support, but the final decision about your belongings is always yours.

 

Can you get help disposing of or donating items after decluttering?

Yes. You can receive assistance with sorting donations, recycling, and responsibly disposing of items after your home declutter. The service can also include liaising with charities or arranging removals if needed.

 

Do you provide house move organisation services?

Yes. You can receive both pre-move and post-move support – from decluttering and packing to unpacking and organising your new space so it feels like home from day one. House move organisation services help reduce the stress of moving home.

 

How long is a typical decluttering session?

Decluttering sessions usually last between 4–8 hours depending on the task and your preferences. You can have session length and frequency tailored based on your energy and capacity.

 

Is everything confidential with your professional organiser?

Yes – completely. You receive a safe, respectful, and non-judgmental space. Everything discussed and done during your organising sessions remains private.

 

How much do professional decluttering services cost?

Decluttering service prices vary depending on the type and length of session. You will receive a quote after an initial consultation, with no pressure to commit to professional organising services.

 

What if you feel overwhelmed about where to start decluttering?

Feeling overwhelmed about decluttering is completely normal, and you are not alone. You will start with a conversation about your space and your goals, then break things down into manageable steps. You receive guidance and support throughout the entire decluttering process.

 

Do you offer emotional support during decluttering?

Yes – you receive gentle, non-judgmental emotional support as part of professional organising services. Decluttering can bring up many emotions, and space is held for that while helping you move forward at your own pace. Please note that while emotional support is provided, this is not qualified therapy.

 

What if you have difficulty letting go of items during decluttering?

That is perfectly okay. You can talk through what items mean to you and explore why they are hard to part with. There is no pressure during the decluttering process, and no right or wrong way to approach letting go – it is your journey.

 

Can families or partners receive organising services together?

Yes. You can work with couples, housemates, or family members (with consent) to create home organisation systems that work for everyone, or help navigate differing approaches to clutter and organising.

 

Can you get help with paperwork and admin clutter?

Definitely. You can receive help to sort, declutter, and create simple systems for paperwork, filing, and general household admin, whether digital or physical. Office organisation services help reduce paper clutter and create efficient systems.

 

Do you provide time management or routines for staying organised?

Yes. Especially if you are neurodivergent, you can receive help developing practical systems, habits, and routines tailored to your way of thinking and living – not someone else's idea of being organised.

 

Can professional organising services work alongside therapists or support workers?

Absolutely. Professional organising services can collaborate with any professionals you are already working with – whether that is a therapist, social worker, or support person – to ensure consistency and emotional safety.

 

What should you expect during your first organising session?

Your first session usually includes a walk-through of your space, a conversation about your goals, and then gently getting started. There is no need to prepare or clean beforehand – just be yourself.

 

How quickly will you see results from professional decluttering?

Even after one session, many clients report feeling relief, clarity, and motivation from their home declutter. For bigger organising projects, you work steadily to build momentum without it becoming overwhelming.

 

Can you buy decluttering sessions as a gift for someone else?

Yes, but with a few considerations: decluttering is very personal, so it is important the recipient is open to and ready for professional organising support. If they are, gift sessions can be a thoughtful and life-changing present.

 

How do you get started with professional decluttering services?

You can get in touch to arrange a free consultation – either by phone or in person. You will discuss your goals and challenges, and learn how professional organising services can support you.

 

What if you are looking for decluttering help on behalf of someone else?

It is very common for people to enquire about professional decluttering services on behalf of a family member or friend, especially in sensitive cases. To move forward, it is important that the person directly involved is aware of what is happening and gives their consent. This ensures they are comfortable with the process and that organising services are provided with their permission.

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Home Move Support Services

What exactly do home move support services include?

You receive support through the entire moving process — from pre-move decluttering and organising, to packing, move-day coordination, and full unpacking and setup in your new home. Whether you need help with just one part or the whole moving journey, home move services are tailored to your needs.

 

Can you get help deciding what to keep, donate, or discard when moving?

Absolutely. You receive guidance through the decluttering process with empathy and practicality, helping you make confident decisions about your belongings. The service can also handle donations, recycling, and responsible disposal during your house move.

 

Can you get help with downsizing to a smaller home?

Yes! Downsizing can be emotional and overwhelming, and you can receive support to make it smoother. You get help prioritising what fits your lifestyle and space by creating a floor plan, measuring furniture you want to bring and plotting it onto your new floor plan, managing the transition with sensitivity.

 

Can you get help unpacking and setting up your new home?

Definitely. You can receive help unpacking boxes, organising cupboards, wardrobes and storage areas, and setting up your home in a way that is both functional and calming — so you can settle in faster after your house move.

 

What if you feel too overwhelmed to start your house move?

That is exactly why home move support exists. Many people feel this way about moving house, and the service takes that pressure off you. The moving process is broken down into manageable steps, working with you (or for you) to keep things moving at a comfortable pace.

 

Do you need to be present during the moving process?

It depends on your comfort and the service you need. For decluttering before moving, it is helpful to have you involved. For packing, unpacking, or organising, work can often happen solo or with minimal input once you have agreed on a plan.

 

Can home move services work with your removal company or estate agent?

Yes — home move support can collaborate with other professionals involved in your move. Coordination helps everything go more smoothly, and the service can act as a point of contact to reduce your moving stress.

 

What areas do you cover for house move support?

House move support typically covers Oxfordshire and surrounding counties as well as some parts of West London. Coverage is not limited to these areas. If you would like to discuss moving support further afield, this can be arranged.

 

How much do home move support services cost?

Moving support prices vary depending on the size and scope of your project. You receive an initial consultation to understand your needs and get a tailored quote. Packages for move support, unpacking, or full-service organising are available.

 

Can you book home move services on behalf of someone else?

Yes, but written confirmation is needed that the person moving is aware of and has agreed to the service. Their consent is essential to ensure trust and transparency throughout the moving process.

 

Do you provide house move support for elderly clients or those with mobility issues?

Yes. You can receive support if you are an older adult or need extra help, whether you are downsizing, moving to assisted living, or just need help making your home more manageable. Every moving project is approached with patience, respect, and care.

 

What if you are helping a parent or relative move — can you get support for both of you?

Yes — many clients are adult children helping a parent move house. You can both receive support by having logistics managed, stress minimised, and communication kept clear and respectful throughout the moving process.

 

Can you get help with a tight moving deadline?

Where possible, flexible scheduling or intensive support can be offered to meet your move date. The sooner you reach out for house move help, the better — even a short lead time can be workable with a clear plan.

 

What if you do not want to get rid of anything during your move?

That is totally fine. The moving process is not about forcing you to let go of things — it is about creating clarity and order that suits your needs. If decluttering is not your priority, the focus can be purely on packing, move coordination, or setting up your new space.

 

Are home move support services insured?

Yes — full public liability and professional indemnity insurance is carried for your peace of mind. If work is being done in your home or your belongings are being handled, you are fully covered.

 

What happens during the initial consultation for house move support?

The initial consultation (usually 20–30 minutes) is a chance to understand your situation, goals, and timeline. A few questions are asked, you are walked through how the service can help, and next steps are outlined with no pressure to commit.

 

Do you work weekends or evenings for house moves?

Flexible scheduling is offered to suit busy households — including limited evening and weekend slots, subject to availability. A time that works for your moving schedule will be found.

 

What if you feel embarrassed about the state of your home before moving?

You do not need to feel embarrassed at all. All situations have been seen before — and there is understanding of how easy it is for life, stress, or big changes to take over. This is a safe, non-judgmental space. The focus is on helping you move forward, not criticising your current situation.​